Shipping Policy

Last Updated: July 25, 2026

At Brightlink Medical Supply, we strive to provide reliable and timely shipping for healthcare facilities, businesses, and customers throughout the United States.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary depending on product availability, supplier lead times, and large-volume orders.

Shipping Times

Standard shipping typically takes 2–4 business days after processing. Expedited shipping options may be available upon request. Delivery times may vary due to carrier delays or circumstances outside of our control.

Shipping Costs

Shipping costs are calculated based on order size, weight, destination, and carrier rates. Bulk orders and healthcare facility purchases may qualify for discounted shipping options.

Damaged or Incorrect Orders

If your order arrives damaged, missing items, or contains incorrect products, please contact us within 48 hours of delivery with your order number and details of the issue.